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Urgent, cant update my billing information

Urgent, cant update my billing information

sarasvanberg
Explorer | Level 4

Hi,

 

Im trying to update my credit card, but I get the following erro message when trying to do so:

"

You can’t update your billing information because Credit Card doesn’t support None currency."

92 Replies 92

Evan
New member | Level 2
This was fake news you never did a fix

Evan
New member | Level 2
Why do you not want people's money. It's wild that I see thousands of people here have this none currency glitch.

Megan
Dropbox Staff

Hi @Evan, sorry to hear about that! 

 

It might sound trivial, but have you tried using a different browser altogether, in order to upgrade your account? 

 

Let me know more, and we'll take it from there!


Megan
Community Moderator @ Dropbox
dropbox.com/support


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