cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
What’s new: end-to-end encryption, Replay and Dash updates. Find out more about these updates, new features and more here.

Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Email Verification and Secuity codes

Email Verification and Secuity codes

RussMas
Explorer | Level 3

Yesterday i was security codes when i try to link a device. But today nothing. I clicked verify email but a nit receiving the verification email

3 Replies 3

Jay
Dropbox Staff

Hi @RussMas, thanks for bringing this to our attention.

 

Could you try adding no-reply@dropbox.com to your contacts list and try again, and check the spam folder as well, just in case?

 

Keep me updated with any progress!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

RussMas
Explorer | Level 3

Nothing changed ..Nothing.. I can receive emails from this forum

Jay
Dropbox Staff

Are you referring to two-step verification on your account? Are you not receiving the SMS message, or using an authenticator app?


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Jay Dropbox Staff
  • User avatar
    RussMas Explorer | Level 3
What do Dropbox user levels mean?