Gmail and Dropbox Sign log in issue

[bobbys_celine]

Hi,

I registered my account on Dropbox Sign with the work email [email removed as per Community Guidelines] but now when I try to log in with this email via Google it redirects to log in to my second email (gmail) conncected to my Google account [email removed as per Community Guidelines] Then it says that I have to register a new account, but I've already got one. I've tried to delete the gmail-address from my Google account without any success.

Does anyone please know how to solve this issue quickly?

Please help.

Thanks in advance.

Best regards,

Celine 

[Nancy]

Hi @bobbys_celine! Welcome to our Community. 

Do you mind uploading a screenshot of what you see exactly when trying to sign in to your Dropbox Sign account? That’ll help me get a clearer image of what may be happening. 

Just make sure to remove your email address from the screenshot, so that it’s not publicly visible.

Let me know when you’re ready.