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How can I change the Dropbox recovery words?

How can I change the Dropbox recovery words?

HenryS90
Explorer | Level 3

Is there any way to change Dropbox pass recovery words

5 Replies 5

Hannah
Dropbox Staff

Hey @HenryS90, thanks for reaching out to us. 

 

Would you mind clarifying what you mean by 'pass recovery words'?

 

Are you referring to the two-step verification code?

 

Any additional info you can give me, would be really helpful.

 

Thanks!


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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HenryS90
Explorer | Level 3
The 12 recovery words for Dropbox passwords. Someone took a screenshot of mine

Jay
Dropbox Staff

Hi @HenryS90, new recovery words are generated when you use the last unused word.

 

While there isn't a way to manually refresh the words, you can disable two-step verification and then re-enable it, which should generate new backup codes.

 

Keep me updated with any progress!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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RobertoMaria
Helpful | Level 6

I am not sure it is still implemented.
I do have 12 words list that says:

"Your Dropbox Password recovery words
If you lose access to your account, you'll need these 12 words to get in."
These apparently have nothing to do with 2-FA recovery codes which are only 10 and it says:
"You can use these one-time backup codes to access your account."

 

Nobody else?

 

RM

Mark
Super User II

@RobertoMaria 

 

They are the same thing 🙂 

 

You use them if you cannot use the device which receives the 2FA codes


 


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    Mark Super User II
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    RobertoMaria Helpful | Level 6
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    Jay Dropbox Staff
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    HenryS90 Explorer | Level 3
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    Hannah Dropbox Staff
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