I can't access my account because the email with the access code never arrives.

jhonny_love1

non riesco ad accedere al mio account perche non arriva mai la mail con in codice di accesso

Megan

Ciao @jhonny_love1, entriamo subito in questo!

Potresti provare ad aggiungere no-reply@dropbox.com al tuo elenco di contatti e provare ad accedere nuovamente al tuo account?

Potresti controllare anche la cartella della posta indesiderata o dello spam sul tuo account di posta elettronica?

Tienimi aggiornato!

--

Hi @jhonny_love1, let's jump right into this!

Could you try adding no-reply@dropbox.com to your contacts list and try accessing your account again?

Could you also check the junk or spam folder on your email account?

Keep me posted!

Megan
Community Moderator @ Dropbox
dropbox.com/support

Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!

V1teo

Hi Megan

I am having the same problem. I have just added no-reply~dropbox.com to my contacts.

Vincent

I can't access my account because the email with the access code never arrives.

I can't access my account because the email with the access code never arrives.

Top contributors to this post