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debbiemaycry's avatar
debbiemaycry
New member | Level 2
3 years ago
Solved

New login email notifications every minute. How to stop them?

Hi! So today I logged into my Dropbox account via the Chrome web browser and started getting "We noticed a new sign in to your Dropbox" about twice every minute. I've already opened one of them and...
account access
Notifications
  • debbiemaycry's avatar
    debbiemaycry
    3 years ago

    Oh, nevermind. I think it's stopped by itself already. Just in case it happens to someone else, the bug will probably last between 15-20 minutes and then resolve. 

Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 years ago
nichs2 wrote:

Every time I log into this Dropbox account from the same browser I receive an email ...

If you uncheck the Remember me option when signing in, you'll receive that email every time. Only checking that box and allowing the browser to remember your session will prevent the emails (after the first one).

nichs2's avatar
nichs2
Explorer | Level 3
2 years ago

I have the remember me boxed ticked all the time which should mean that I don't receive the email about the new browser login.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi nichs2, can I send you an email, in order for us to have a closer look into this?

    • nichs2's avatar
      nichs2
      Explorer | Level 3
      2 years ago
      Of course. Can you use the email from my Dropbox account?
      • Megan's avatar
        Megan
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        2 years ago

        Hey nichs2, I just sent you an email to your Community-linked email address, and I'll be happy to see you there!

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