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Old telephone number impossible log in

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Old telephone number impossible log in

Vespizzato
New member | Level 2
‎03-23-2023 04:50 AM

I have changed my tel number I have a MacBook pro 2011 Sierra and an IPhone 13 it’s impossible to reach my old account. Any help?

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Walter
Dropbox Staff
‎03-23-2023 05:24 AM

Hey @Vespizzato, sorry to hear about this.

 

Can you please clarify if you're getting any specific errors when trying to sign into your old Dropbox account or if you had 2 step authentication setup and that's why you can't access it?

 

This will help us assist further. 

Walter
Community Moderator @ Dropbox
dropbox.com/support


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