Security and Permissions
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We have a privacy concern. We keep confidential documents in our Dropbox. We recently linked some of these documents in a Google Doc for easy access for our leadership team to review.
When they clicked the link they were able to view the document without logging into our Dropbox account.
How can we ensure only people with our login credentials can view the documents through these links?
We have reviewed all our folders and checked the "manage permissions" sections.
Any advice is greatly appreciated. Thank you!
This option is available for Dropbox Business teams, as shared links can be restricted to team members only.
You can also have passwords on shared links depending on your current plan.
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Hi @AN2023, thanks for bringing this to our attention.
Could you clarify what you mean by your login credentials?
Are you referring to user logins on a Dropbox Business team, or the actual login information for your account?
This will help me to assist further!
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Thank you for your reply Jay.
I am referring to the actual login information for our account.
Is there a privacy setting to ensure that a link to one of our Dropbox documents can't be seen by anyone who comes across a link? To ensure that they would have to be logged in to Dropbox to see the document, or be prompted to log into our account to gain access/permission?
I appreciate your assistance!
Technically, you shouldn't be sharing the password to your own Dropbox account, as this is a violation of the terms of service, and can result in account termination.
Shared links are visible by everyone who has the link. It isn't possible to restrict it to your own account, since when you login with your account, the link would open into your account directly regardless.
Jay
Community Moderator @ Dropbox
dropbox.com/support
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We are not sharing our login.
We are wondering if there is a way to restrict access to a document, similar to the permissions settings in Google Docs. So that if someone gained access to the link and we were not the ones who provided it, there was still a barrier of protection/privacy.
It appears that answer is no. Is that correct?
This option is available for Dropbox Business teams, as shared links can be restricted to team members only.
You can also have passwords on shared links depending on your current plan.
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Ok great, thank you for the information.
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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