"Invalid current password" msg on change password page even though I've just logged in with that pw

wadson87

I can log in to my account fine, but when I go to change password it says "Invalid current password" in red

It's definitely correct, I have just logged in with the same password, and I've tried multiple times.

Why is this basic functionality not working?

Jay

Hi @wadson87, thanks for bringing this to our attention.

Could you try resetting the password directly without logging in by using this link?

Let me know how it goes!

Jay
Community Moderator @ Dropbox
dropbox.com/support

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View solution in original post

Jay

Hi @wadson87, thanks for bringing this to our attention.

Could you try resetting the password directly without logging in by using this link?

Let me know how it goes!

Jay
Community Moderator @ Dropbox
dropbox.com/support

Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!

"Invalid current password" msg on change password page even though I've just logged in with that pw

"Invalid current password" msg on change password page even though I've just logged in with that pw

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