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MoranMarcel's avatar
MoranMarcel
New member | Level 2
1 year ago

Can I change my anonymous mail sign-in and add my real email address to my account?

My email is a normal  **********@gmail.com and it is the email connected to my Dropbox account. When I initially signed in to Dropbox, I accidentally signed in as anonymous mail, i hurry up and pre...
account access
Account Settings
MoranMarcel's avatar
MoranMarcel
New member | Level 2
1 year ago

And BTW, when i followed the steps you linked, it's seems like i already did it before (because it mentioned my GMAIL adress), but its NOT solving the problem, because when someone shares stuff with me i still get this notification:

**********@gmail.com was given access, but yourwe signed in as ******@privaterelay.appleid.com

😞

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

Thanks for the update, MoranMarcel.

 

So, if you go to the general tab in your account settings, which email address do you see associated with your account?

 

Are you able to update the email address there to your real email address?

  • MoranMarcel's avatar
    MoranMarcel
    New member | Level 2
    1 year ago

    When i press on 'personal email' is shows my gmail adress, if i press 'edit' this message pops out:

    "

    For your security, Dropbox requires you to set a password to change your email.

    Dropbox will send an email to [removed per the Dropbox Community Guidelines] with further instructions. You may need to check your spam folder or unblock no-reply@dropbox.com."

     

    Why does it ask me to set a password? is it necessary?

    • MoranMarcel's avatar
      MoranMarcel
      New member | Level 2
      1 year ago

      Still didnt get a soloution how to get rid of the FAKE email 😕

      i dont understand what is going on if the email that shows under 'personal email' is already my Gmail.

      but the fake one still making troubls.

      this is really frustrating!

      such a small mistake shoudnt be that hard to revers.

      please help me DELETE completely the FAKE MAIL. i dont want my GMAIL to be hidden.

      is that something you can do? or am i stuck with it forever? 

      i dont know what else to do...

      • Hannah's avatar
        Hannah
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        1 year ago

        Hey MoranMarcel, did you follow the steps that the website prompted you to follow?

         

        Have you tested it with someone after you followed the steps, to see how it works with sharing folders now?

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