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Can my team receive a file request email when a document is added to a shared folder?

Can my team receive a file request email when a document is added to a shared folder?

cummij
New member | Level 2

Hello,

I shared a folder with my team and want them to receive email notifications. Everyone has access to the folder, but no one is receiving email notifications. I checked their notification settings, and all the boxes are checked just like mine (I, as the owner, receive notifications). What is the next step I should check for? 

4 Replies 4

Mark
Super User II

Hi @cummij 

 

What do you mean by notifications? Dropbox will send a weekly digest email of activity in the shared folder but nothing else. If you want them to know when files are added/edited etc. I'm afraid that isnt something Dropbox offers. 


 


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cummij
New member | Level 2

Thank you for your reply. I receive an email every time a file request is completed and shows up in the shared folder. I guess I wasn't using the correct terms. Is there a way my team can receive a file request email when a document is added to a shared folder?

Mark
Super User II

No, file requests send an email to the person requested it and that is all I'm afraid. 


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

cummij
New member | Level 2

Oh! I got it! Since I'm the owner the request come from me. Thank you for clarifying!

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    cummij New member | Level 2
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    Mark Super User II
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