Forum Discussion

NVR16's avatar
NVR16
Explorer | Level 3
3 years ago

I'm getting a lot of emails from Dropbox

This is dropbox continuing the spamming, all of a sudden, even after left-clicking unsubscribe.

 

Seriously, Stop it.

4 Replies

Replies have been turned off for this discussion
  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi NVR16, thanks for bringing this to our attention.

     

    What kind of emails are you receiving?

     

    Have you disabled all the options on this page?

     

    This will help me to assist further!

  • NVR16's avatar
    NVR16
    Explorer | Level 3
    3 years ago

    Jay, hi. I have another account whereby this does not happen; its only this acct. Both accounts were at their default settings, so I would think, should behave the same; it seems that's not the case. Finally, I did not opt-in or agree to any marketing or, emails of any kind other than Administrative; which I believe to be the default.

     

    Please feel free to disable every and all emails that are not adminisrative.

     

    Respectfully

  • NVR16's avatar
    NVR16
    Explorer | Level 3
    3 years ago

    Seriously unnecessary, even by default standards.

    Look how the frequency recently increased.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi NVR16, sorry to jump in here! 

     

    Have you unsubscribed from both the "Dropbox Community" and "Dropbox" related emails?

About Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!