My 15 year old dropbox account seems to have completely disapeared for no reason.

db1890 · ‎04-30-2023

Hello,

I strongly believe my account has been hacked. I was logged out on all devices and when I tried to reconnect it said the account didn't exist. I was even able to create an account linked to google with the same email as if the previous account never existed.

I have no idea who to reach for this as it seems like there is no easy way to bring up an issue like hacking.

Any help would be greatly appreciated.

Mark · ‎04-30-2023

How long ago is it since you last logged in to Dropbox @db1890 ?

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db1890 · ‎04-30-2023

I'm constantly on. I was logged in this morning before going to do errands. I have 2 computers syncing with it.

Got back from errands. Both computers logged out. Unable to log in.

It's like my account never existed.

Mark · ‎04-30-2023

You'll need to contact Support for help: www.dropbox.com/support.

Try and do so without being logged in, even here to the forums, and choose the options for getting help logging in.

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My 15 year old dropbox account seems to have completely disapeared for no reason.

My 15 year old dropbox account seems to have completely disapeared for no reason.

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