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Re: STOP DROPBOX FROM SAVING SCREENSHOTS 2023

STOP DROPBOX FROM SAVING SCREENSHOTS 2023

dpell
Explorer | Level 4
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This is driving me crazy. I've followed online instructions but cannot find my dropbox preference where it supposedly gives me the option to turn off screenshots. Can anybody help?

1 Accepted Solution

Accepted Solutions

Hannah
Dropbox Staff
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Hey @dpell, thanks for joining our Community.

 

I assume you're referring to screenshots on your computer and not your phone, right?

 

If so, you should be able to find the preferences, after clicking on the Dropbox icon in your system tray/menu bar.

 

Click on your initials/profile pic and you'll find the preferences option.

 

Let me know how that goes.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

7 Replies 7

Hannah
Dropbox Staff
Go to solution

Hey @dpell, thanks for joining our Community.

 

I assume you're referring to screenshots on your computer and not your phone, right?

 

If so, you should be able to find the preferences, after clicking on the Dropbox icon in your system tray/menu bar.

 

Click on your initials/profile pic and you'll find the preferences option.

 

Let me know how that goes.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
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dpell
Explorer | Level 4
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Thank you Hannah...you solved my problem!

I was trying to find that preference on the Dropbox site directly or via the icon in my Mac dock.

 

 

Megan
Dropbox Staff
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Awesome news @dpell!

 

If you need anything else, give us a shout! 😊


Megan
Community Moderator @ Dropbox
dropbox.com/support


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dpell
Explorer | Level 4
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Thanks Megan!

TomDel1
New member | Level 2
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Same question preferences didn't address saving screenshots.  I never selected this option.  I want to return saving screenshots to my pictures file.

Walter
Dropbox Staff
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Hi @TomDel1, sorry to hear you're having issues with this.

 

Can you send us a screenshot of the options you get in the app's preferences under the Backups tab?


Walter
Community Moderator @ Dropbox
dropbox.com/support


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luchinos
New member | Level 2

Good morning, with the new version of Dropbox desktop 185.4.6054 it is no longer possible to take screenshots by pressing the Print System button.

"Share screenshots using Dropbox" is flagged in the Settings Backup tab.
Best Regards
Luca

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