cancel activity emails from no longer shared folder

[Tiger20]

I'm receiving emails relating to a folder I started however I have since tranferred control of the folder to someone else and requested my cancellation from the folder.

I no longer have access to the folder, as required.

How can the activity emails be stopped?

[Jay]

Hi @Tiger20, thanks for bringing this to our attention.

Just for clarification, are you certain that the folder is no longer on your Dropbox account? 

Is it visible on the main page, or the shared folders tab?

This will help me to assist further!

[Tiger20]

Not visible on either Main or Shared.

On my Desktop - Explorer file the folder is still present (I haven't deleted it), and when selected a lengthy "unavailable" message box is displayed (as expected).

[Megan]

Hi @Tiger20, it might be trivial, but what happens if you try to use the searchbar online, to locate the folder? 

Do you see any results there? Could you also send me a screenshot of the message you get, when trying to select the folder locally on your device? 

[Tiger20]

The folder is not shown in the searchbar

[Jay]

Could you try quitting the Dropbox desktop application and then deleting the folder in Explorer?

[Tiger20]

The only folder remaining was a "Quick access" folder (As in it was not deleted when the main folder was deleted, I presume by the Dropbox system).

I've deleted it now, and await sufficient days to see whether Dropbox advises by email of continuing activity on the folder by others who remain with access.

[Jay]

Thanks for the update, please keep us updated.

[Tiger20]

I have an email today reporting events that happened after the time that I deleted the Quick Access folder.

[Megan]

Hi @Tiger20, can I send you an email, in order for us to have a closer look into this?