Re: Dropbox full after accidentally backing up a large USB disk

ReneVH · ‎10-05-2022

Due to an unwanted synchronisation of a large USB disk my 2Gb space is full. The synchronisation was aborted but now I can't reclaim the space occupied (I can't see any file in the desktop app). Is there a solution without upgrading?

ReneVH · ‎10-09-2022

Thank you for the advice. After installing Dropbox Backup I was able to remove the 2Gb file.

View solution in original post

Hannah · ‎10-05-2022

Hey @ReneVH, thanks for reaching out to our Community today!

It seems you enabled our backup feature for this USB disk.

Can you try to follow the steps in this article to disable backup for this drive?

Once it's disabled, you should be able to delete the backup from your backups page, to free up your space.

Let me know how it goes.

Hannah
Community Moderator @ Dropbox
dropbox.com/support

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ReneVH · ‎10-09-2022

Thank you for the advice. After installing Dropbox Backup I was able to remove the 2Gb file.