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Dropbox says I am running out of space, however I deleted everything and the issue remains

Dropbox says I am running out of space, however I deleted everything and the issue remains

RayhanHosain
Explorer | Level 4
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I am a free user. According to dropbox, I have used more than 2 gb. But I have moved all the files on dropbox to another folder and i could see that the total size of the files is only 132 mb. And also, I can see the same message that I have used more than allocated space when, in fact, there was no file of mine on dropbox. So, why is this?

RayhanHosain_0-1659282853393.jpg

RayhanHosain_1-1659282986876.png

 

 

20 Replies 20

Hannah
Dropbox Staff

Hi there, @Northern.

 

Have you checked your backups page, to see if you have any backups taking up your space?


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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