Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
I have a standard account and that is fine. My employer has a Dropbox account for me to drop files into and when I do,
Dropbox thinks my employers account is mine and won't sync my files saying my dropbox is full...yet this work folder is HIS Dropbox account, not mine.
Any help with this? Or knowledge?
Is this a shared folder? If so that uses the space of everybody in the share - if you can access it to edit it then it uses your quota. So, it isnt you working on your bosses account. They need to pay for you to upgrade, or, you need to delete things.
If you need read only access get a shared link instead as that doesnt take up quota
- - - -
Did this post help you? If so please mark it for some Kudos below.
Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible!
Is this a shared folder? If so that uses the space of everybody in the share - if you can access it to edit it then it uses your quota. So, it isnt you working on your bosses account. They need to pay for you to upgrade, or, you need to delete things.
If you need read only access get a shared link instead as that doesnt take up quota
- - - -
Did this post help you? If so please mark it for some Kudos below.
Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible!
Thanks Mark, that explains it, I guess.
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!