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Only 3MB but says it's full

Only 3MB but says it's full

xaviermedina787
Explorer | Level 4

My dropbox has 3 .pages files (a 3MB folder) and says it's full. Any suggestions? Thanks!

1 Accepted Solution

Accepted Solutions

Hannah
Dropbox Staff

Hey @xaviermedina787, once you've made sure that the backup feature is disabled, you can delete your backup, by following the steps here.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

3 Replies 3

Jay
Dropbox Staff

Hi @xaviermedina787, thanks for posting today!

 

Could you check the quota level on this page of your account and let me know what you see?

 

This will help me to assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
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:arrows_counterclockwise: Interested in Community Groups? Click here to join!

xaviermedina787
Explorer | Level 4

Thanks! Seems like all of it is being used as "backup". How can I delete that to make space? Thanks! 

Hannah
Dropbox Staff

Hey @xaviermedina787, once you've made sure that the backup feature is disabled, you can delete your backup, by following the steps here.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

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    Hannah Dropbox Staff
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    xaviermedina787 Explorer | Level 4
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    Jay Dropbox Staff
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