Your workflow is unique 👨💻 - tell us how you use Dropbox here.
Forum Discussion
EJL1
1 year agoExplorer | Level 3
How do I unselect the "Join the folder" option & delete 5 videos from my storage?
We use Dropbox only because that's how the company that digitizes our old 3/4" videos provides the link. The first 3 times I used dropbox to download the videos to microsoft files it was quite simpl...
Megan
Dropbox Community Moderator
1 year agoThey are sending you a link of their content, not their cloud account EJL1.
Once you download the content to your device, you're essentially making a copy of the file already sent your way by them.
EJL1
1 year agoExplorer | Level 3
Megan - I guess all I can say is I don't understand it when you say that they're sending me
their content. I do understand that you said I can ignore this "permission" thing..and since the downloads appear to be correct, I will ignore them. I need to actually speak with someone about all this. so I'm going to go to the public library tomorrow for an appointment with the "cyber-navigator" (what a title!); I hope to speak with Chicago Scanning by Friday. I hope they can make me understand this a little better. You have really made quite an effort to help me, and I appreciate it...I think I 've tried your patience and for that I apologize. If I'm still confused by any of this by next week, I'll initiate another conversation. Thanks again.
About Create, Upload, and Share
Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!