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My Dropbox tells me it's full, but there's hardly anything in it

My Dropbox tells me it's full, but there's hardly anything in it

Bellar
New member | Level 2

My Dropbox tells me it's full, but there's hardly anything in it. Has anyone had this issue? And know how to resolve it?

1 Reply 1

Nancy
Dropbox Staff

Hi @Bellar, and thanks for posting this on our Community!

 

As a first step, I’d like you to click here and send me a screenshot of what you see on your Plan page, so that we can check what seems to be taking up most of your Dropbox space. 

 

Do you have any folders that have been shared by others perhaps? Have you enabled backup on your Dropbox account?

 

Keep me posted.


Nancy
Community Moderator @ Dropbox
dropbox.com/support


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