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frot 's avatar
frot
New member | Level 2
3 years ago

My account keeps saying it's full - but it isn't

Hi - I have a 6.3 GB basic account with less that 1.2 GB of data in it, but I keep getting notifications saying the account is full, and it isn't syncing. I've double checked my folders and cleaned o...
Storage space
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

Can you try clicking on the three dots next to your backups (as shown in your first screenshot) to see if you can delete them from there Grahamdragon ?

Grahamdragon's avatar
Grahamdragon
Explorer | Level 4
1 year ago

Hooray = success. Many thanks for your patience

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 year ago

    No worries Grahamdragon - we're glad to hear it's sorted now.

     

    See you around the Community and take care!

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