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My dropbox say I have low disk space and won't sync but I have still 25Gb free space

My dropbox say I have low disk space and won't sync but I have still 25Gb free space

Janos S.
New member | Level 1
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I've just redid my whole system and reinstall dropbox as well.

I've also updated to win 10.

Any idea anybody?

1 Accepted Solution

Accepted Solutions

Mark
Super User II
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Probably, or, if you dont need everything in Dropbox on your machine then use Selective Sync to remove things from Dropbox from your local machine - www.dropbox.com/help/175

 


 


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View solution in original post

17 Replies 17

Ed
Dropbox Staff
Go to solution

Hi Janos

This message might be related to the space on your hard disk, not on Dropbox. You can use the Selective Sync feature to save space from your HD.

Hope this helps,




Ed G
Community Manager @ Dropbox
https://dropbox.com/support


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Questions asked in the community will likely receive an answer within 4 hours!)

Janos S.
New member | Level 1
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No, not really.

The problem is that I do have space on local HDD and on my account!

I have a 2TB HDD with 10s of GB-ts of free space and 1TB dropbox account (what I'm paying for monthly), with 650GB free space.

It would be nice to have some answers from some support line, as I am paying for something and it's not working properly.

Rich
Super User II
Go to solution

It would be nice to have some answers from some support line, as I am paying for something and it's not working properly.

Have you opened a ticket yet?

Open your ticket here: https://www.dropbox.com/support
Track your ticket here: https://dropbox.zendesk.com

Replies take approximately 1 - 3 business days with Pro users getting priority (longer for Basic users).

Janos S.
New member | Level 1
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TKS!

Giorgio S.4
New member | Level 1
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Since today I get on my MAC  the message, my HD is full and synchronization cant be done because of it.

I'm using 36% of my DropBox 1TB space and my MAC has 371 GB free from a total of 959 GB.
There's for sure something wrong on Dropbox to analyze properly the HD.

I have try to navigate on the "Technical assistance" but can't get an answer.
I have try to make a contact but I'm just looping back to assistance ....
On 2nd of October I shall renew my annual agreement ..... If 1st of October the issue is not close I will NOT renew to a service which DO NOT synchronize for some bug.
NO SERVICE NO MONEY!!!

CAPISCI?

 

Jim G.29
New member | Level 1
Go to solution

Hi Dropbox

I keep getting this message that my dropbox is full. But it not. I havent even used 50%

 

  Hi Jim,

Your Dropbox is no longer syncing because it's full. That means we can't back up new files you add to your Dropbox or sync to your other devices.

 

></p>
<p>My PC harddrive is not full either:</p>
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So what can I do to stop this annoying messages and emails I get?

Best regards

Jim

 

 

Rich
Super User II
Go to solution

If it's an email it's likely a fake one. Forward it to abuse@dropbox.com.

Helen G.
New member | Level 1
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Jim,  I have the same problem.  Since I have pleanty of space in my dropbox account having deleted 100s of photo and 2/3 space on my hard drive empty nor are my e-mail fake, I have decided that it is just  Dropbox's attempt to have me upgrade to get money.  I am very discouraged with Dropbox as a service.

I will be very interested if you find a solution.

Anne B.27
New member | Level 1
Go to solution

My issue is similar to helen.

i got the message that drop box was full. I deleted maybe 3/4 of photos from dropbox. Since then i continue to get the same notice. I emptied my recycle.. i restarted computer. I waited and waited. So far i still get same message. Dropbox is full over and over for weeks now.

dropbox is useless without a solution.

and yes i waded through your faq s . 

I dont know what else to do but gather my files and go home.

anne brazil

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    Natalia G.2 New member | Level 1
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    Mark Super User II
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