No space available even after deleting all files

JponceL

I've deleted all files but my account is still out of space.

I've, also, verified backups and nothig is there.

What is happening?

JponceL

Hi.

I'v tried to get the screenshot both in the mobile and the laptop and now, storage reflects a realistic value.

What I suspect is that status info is not updated in real time and requires some hours to be reflected.

Anyway, thanks for your interest.

View solution in original post

Mark

Can you post a screenshot of what you see at www.dropbox.com/home ?

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JponceL

Hi.

I'v tried to get the screenshot both in the mobile and the laptop and now, storage reflects a realistic value.

What I suspect is that status info is not updated in real time and requires some hours to be reflected.

Anyway, thanks for your interest.

No space available even after deleting all files

No space available even after deleting all files

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