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I have a Dropbox Basic account that I have been using for years. Since a few weeks now, I am having issues.
Whenver I have received storage limit notifcations in the past, I was able to remove some files from my account to free up some space.
Now I am getting notifications that my account is out of space (I received an email, have a popup at the top of my screen when I'm looking at my files in my browser, and the desktop app says I am out of space) despite that there are no files currently in my dropbox. I haven't uploaded anything out of the ordinary or particularly large to my account.
Desktop app: 102.4% of 2.4 GB used. Can't sync "filename" (your dropbox is out of space).
Any ideas what the root cause is, or why my space usage is not displaying the correct storage? I am perplexed as to why things were operating smoothly and are suddenly not.
What does the quota page say on your account? A screenshot of this would help greatly.
For more info on available support options for your Dropbox plan, see this article.
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