cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
What’s new: end-to-end encryption, Replay and Dash updates. Find out more about these updates, new features and more here.

Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Still get a message I need more space when I deleted all my pictures and left only two files

Still get a message I need more space when I deleted all my pictures and left only two files

andrewgpig
Explorer | Level 3

Hi. I continue to get messages that I'm out of space, but I deleted all my pictures except two and a single file. I deleted everything from the program Delete also. When I am in the program, it shows that I can load anything. How can I turn off the message about needing space? Thanks.

6 Replies 6

Rich
Super User II

@andrewgpig wrote:

I continue to get messages that I'm out of space, but I deleted all my pictures except two and a single file.


Have you checked your Backups page?

andrewgpig
Explorer | Level 3

Everything is gone from the backup except the two pics and one file I kept.

Rich
Super User II

@andrewgpig wrote:

Everything is gone from the backup except the two pics and one file I kept.


Share a screenshot of what you see for your space usage on your Plan page.

andrewgpig
Explorer | Level 3

thumbnail.jpg

CSK_Media
New member | Level 2

Ich habe genau das gleiche Problem. Hast du das Problem lösen können?

Mark
Super User II

That isnt the correct page that @Rich asked for.

 

Note that deleted files do not use up any quota and as such its immaterial what that page shows. 


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Mark Super User II
  • User avatar
    CSK_Media New member | Level 2
  • User avatar
    andrewgpig Explorer | Level 3
  • User avatar
    Rich Super User II
What do Dropbox user levels mean?