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Why I can't see the weight of any Folder in iOS app Dropbox or even through website???

Why I can't see the weight of any Folder in iOS app Dropbox or even through website???

uaxman
Explorer | Level 4

Why I can't see the weight of any Folder in iOS app Dropbox or even through website??? Made so people don't feel anxious about file weight and buy paid plans faster?

1 Accepted Solution

Accepted Solutions

Megan
Dropbox Staff

Hi @uaxman, I'd be happy to help with this! 

 

Have you tried following the steps mentioned in this Help Center article, in order to check for your folder size? 

 

As for the folder size when using the iOS app, you are indeed correct, you can't see it unless checking for the files individually. I'll forward your feedback to the appropriate areas so we can continue to improve.
 

Thanks a bunch!


Megan
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

2 Replies 2

Megan
Dropbox Staff

Hi @uaxman, I'd be happy to help with this! 

 

Have you tried following the steps mentioned in this Help Center article, in order to check for your folder size? 

 

As for the folder size when using the iOS app, you are indeed correct, you can't see it unless checking for the files individually. I'll forward your feedback to the appropriate areas so we can continue to improve.
 

Thanks a bunch!


Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

uaxman
Explorer | Level 4

Appreciate the help. But maybe also I should dance with tambourine and recite the spell😄 For this simple info)))

Thanks anyway)

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    uaxman Explorer | Level 4
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    Megan Dropbox Staff
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