Storage Space
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I have a 2 TB account, of which I'm currently using 4%. My son has edit access to one of my folders, which he's been using for some years, but he's now being told that he's over some 2 GB limit and thus unable to upload further files. What limit would that be? No such limit was mentioned when I originally gave him edit access, nor can I see it mentioned now when I check who has edit access to my folders.
What's going on here and how can we fix it so he can continue to upload files within my overall 2 TB allowance?
Hi @gerry_51
Your account quota has no benefit / perk to your son. So you have a 2TB account, he does not. That means that all of the files you have in the share use his quota. Now that his account is full syncing stops. He either needs to delete files in that share (you could move them to a diff folder if he no longer needs access), or, he needs to get more space.
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Hi @gerry_51
Your account quota has no benefit / perk to your son. So you have a 2TB account, he does not. That means that all of the files you have in the share use his quota. Now that his account is full syncing stops. He either needs to delete files in that share (you could move them to a diff folder if he no longer needs access), or, he needs to get more space.
- - - -
Did this post help you? If so please mark it for some Kudos below.
Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible!
Thank you. I infer from your reply that if he has a free 2 GB account, for example, that 2 GB limit is in effect regardless of where in Dropbox he's uploading stuff, whether his own folders, my folders, or anyone else's?
Yes, that is correct.
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Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible!
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