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Why is my storage full when it isn't?

Why is my storage full when it isn't?

Nick248
New member | Level 2

Hello. Dropbox says my 2GB storage is full, but the Properties on my computer shows only 5MB is used. I had 10MB being used but I deleted some files to get it down to 5MB, but this was not reflected and Dropbox still says my storage is full. As far as I know, I do not have any shared files taking up space. Any help or advice is appreciated.

 

Thanks, Nick.

2 Replies 2

Mark
Super User II

www.dropbox.com/backups ?


 


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mishal163
Explorer | Level 3

@Nick248 wrote:

Hello. Dropbox says my 2GB storage is full, but the Properties on my computer shows only 5MB is used. I had 10MB being used but I deleted some files to get it down to 5MB, but this was not reflected and Dropbox still says my storage is full. As far as I know, I do not have any shared files taking up space. Any help or advice is appreciated.

 

Thanks, Nick.


Ensure that all your files are fully synced with Dropbox. Open the Dropbox app or check the system tray icon to see if there are any files still syncing or if there are any error notifications. Allow Dropbox enough time to complete the syncing process and verify that all files are successfully uploaded or downloaded.

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    mishal163 Explorer | Level 3
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    Mark Super User II
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