Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
Hi, under Dropbox Preferences when I click on Account, under Space it says "Your team's space: 222,652,783.0% of 0.0 GB used. I don't have that many files in dropbox so how can it be using that much space and why does my space say 0.0? Thanks.
Hi Jay, thanks for responding. I got it sorted out through a chat with Dropbox support!
Hi @DDD4, thanks for bringing this to our attention.
Could you attach a screenshot showing the quota on this page?
This will help me to assist further!
Jay
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Hi Jay, thanks for responding. I got it sorted out through a chat with Dropbox support!
Glad to hear you were able to get this resolved! If you have any further queries in the future, feel free to message back.
Enjoy the rest of your week!
Jay
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!