Can't open a file online. "Could not communicate" error.

[Greg56]

Hello,

Is anybody can tell me why I am getting a message "Could not communicate with https://applications.brightmls.com" when trying to open a file?

[Megan]

Hey @Greg56, let's jump right into this! 

Does this happen with a specific file, or multiple ones? 

Have you tried switching a browser by any chance, just to observe if you get the same results there? 

If you get the same error, would you mind sending over a screenshot, in order for us to have a visual too? 

Waiting for your updates!

[Greg56 · Accepted solution]

Hi Megan,

I did manage to resolve it.

Thank you for the prompt response.

[Megan]

No problem at all @Greg56!

If you need something else, we'll be one post away! 😎