We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
JohnK2
6 years agoCollaborator | Level 8
Decryption fails running iOS 14.2
Just updated iPhone and iPad to iOS 14.2. Now, trying to open an encrypted file, it tell me "Decryption Failed. Null" If I open with Excel, it works fine. Anyone else having this issue?
- 5 years ago
I also have success opening an encrypted file within Dropbox after updated 14.4 IOS update. Thanks for everyone's help and input.
APA2
5 years agoNew member | Level 2
I did that, but now Excel won't let me EDIT and SAVE without buying a 365 Subscription! I don't want to spend the money.
Nealwald
5 years agoHelpful | Level 7
If you have a device with a screen smaller than 10.2 inches you can create and edit excel docs with a free Microsoft account using iOS excel.
- Martz5 years agoCollaborator | Level 9
I'm on an iPhone 12 Mini and have just opened and edited an Excel file on my phone, made changes and I have Auto Save turned on. Once done, I exited and closed the MS Office App and closed the Apple Files App. Upon going back into the Apple Files App and opening that Excel file, which of course invokes the MS Office app and opens the file in Excel, I saw that it had saved my change. I do not have Office 365 and I have not signed in to the MS Office App on my phone.
- JohnK25 years agoCollaborator | Level 8
Martz and Nealwald, I'm done with this! Kinda sorry I even started it! Anyway, I've got my workaround and it's time to move on. Take Care!
- Martz5 years agoCollaborator | Level 9
Ha ha ha, I know how you feel, believe me. I no longer have Dropbox as an open tab in my browser becuase I get tired of repeating the same old work around. If people would only read through all the posts, like I did, they would find their solutions as many here have posted them. Still, I like to help those in need so when I see the topic pop up in my email, I'm inclinded to take a look :grimacing:
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!