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Differences in File Activity Log between two files. Why?

Differences in File Activity Log between two files. Why?

Mark Tran
Explorer | Level 4

Hi there, 

 

I have a Shared Folder, inside there are 2 text files.

Although saved in the same Shared Folder, the Activity Log of the 2 Files is very different.
1/ Note Meeting.txt

File Activity of  [Note Meeting.txt]File Activity of [Note Meeting.txt]
2/ Acc and Pass.txt

File Activity of [Acc and Pass.txt]File Activity of [Acc and Pass.txt]


In the Activity Log of Note Meeting.txt, I clearly see the timing and actions when I add, rename, edit and view File.
But with the Activity Log of Acc and Pass.txt, all the Logs I can see are just Views. When I checked more in Version History I see the time when the File was added, renamed and edited.

Acc and Pass Version History.jpg

 

Why is the Activity Log of 2 Files so different? Please help me answer.

Thanks.

5 Replies 5

Megan
Dropbox Staff

Hi @Mark Tran, thanks for posting here today! 

 

In regards to both of these files: if you try viewing the activity, using a different browser, do you get the same results there? 

 

Also, do you use the same device when editing them? 

 

Keep me posted! 


Megan
Community Moderator @ Dropbox
dropbox.com/support


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Mark Tran
Explorer | Level 4

Hi @Megan , thanks for your reply.

 

I edited these 2 files on the same device.
Also I've checked with 2 different Web-Browser (Google Chrome and Microsoft Edge), but the File Activity Log of [Acc and Pass.txt] only shows when I was Viewed and absolutely nothing else.

Megan
Dropbox Staff

Hi @Mark Tran, can you click Filter and check to make sure that you've selected everything there in both of these cases? 


Megan
Community Moderator @ Dropbox
dropbox.com/support


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Mark Tran
Explorer | Level 4

Hi @Megan , i followed your instructions, double check to make sure I selected all in filter. But the File Activity Log of File [Acc and Pass.txt] remains the same. Tried the same on both Google Chrome and Microsoft Edge, the Activity Log of that File still only shows the time when I View.

Pic1.png

Pic2.png

Megan
Dropbox Staff

Hey @Mark Tran, can I send you a ticket, in order for us to have a closer look into this, please? 


Megan
Community Moderator @ Dropbox
dropbox.com/support


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