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Re: I cant see the photos from the link

Re: I cant see the photos from the link

Vernon
Dropboxer

Hi guys,

 

Thanks a lot for your patience and cooperation on this issue.

 

As mentioned above by @Frank_S, it is something that affects web browsers on mobile devices and it is under thorough investigation from our engineering team.

 

Rest assured that we'll update you as soon as we have something new.

 

Thanks again. Take care!

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Re: I cant see the photos from the link

Frank_S
Dropboxer

Hey all,

 

Thank you for your patience while we worked on getting this resolved. A fix for this has been released and shared links to folders should now show image and video thumbnails correctly, and let you interact with the thumbnails to view previews of the files. 

 

This should work correctly for all users now, however if anyone is still seeing issues with shared links to folders on mobile web browsers, can you let us know in detail what behaviour you are seeing? 

 

Thanks again to everyone that reported this behaviour and helped us to identify the source of the problem!

 

 

Best,

Frank

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