View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
I exported a .band file (GarageBand project) to Dropbox, then later copied it and tried to open it again on GarageBand. I got an error that GarageBand couldn’t read the file format. When I contacted Apple/GarageBand support they told me that Dropbox doesn’t save these project files on the right format. How can I get this file back up and working on GarageBand?
Hey there @djessel, thanks for the additional info.
Are there different versions of the file on the website by any chance?
Lusil
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
Hi @djessel, it sounds like that backup file wasn't uploaded to Dropbox correctly, for some reason. Either the upload was interrupted (if doing it via the site directly), or the file was somehow corrupted before it reached Dropbox.
As there isn't a previous version to recover, it wouldn't be possible to bring back older copies of this backup file, unfortunately.
I'm sorry to be the bearer of bad news. If there's any additional info you need, please let me know.
Jay
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!