Orange box icon meaning

[SistemasMVH1]

What does this orange box icon means? I'm on desktop, windows 11.

[Walter]

Hey @MAK1954, did you try the steps outlined in this article? 

[propertyexplorations]

I read several of the entries, trying to get rid of the file box on all my dropbox files, because it's super annoying that you can't open your files unless you're online.  I didn't see the solution, but I found one.

If the dropbox logo is in the bottom right corner near the time (Windows) right click it, then when the pop up comes up click on your initials in the top right corner, a drop down box will open and click on preferences.  A new window will pop up for dropbox preferences, click on the sync tab.  There is a section that says "save hard drive space automatically" yes or no.  I had no checked, which is what you want, but then there is a drop down selection to the right that allows you to choose "available offline" or "online-only" choose available offline.  I had online-only selected and as soon as I switched it to available offline all the little boxes went away.

There maybe another way to get to dropbox preferences, above is how I found it.

[drac69]

Hi,

I see that there already is a thread regarding "Orange box icon meaning". It seems OneDrive is conflicting with dropbox, blocking synchronisation (I cannot open the files with that orange box icon from my computer).

Problem is I do not use Onedrive and do not have it installed, which means I doubt uninstalling it will solve anything.

Is there another fix for this?

[Nancy]

Hey @drac69!

Just to clarify, did you go to your device's Start menu, typed in "OneDrive" and nothing appears?

[drac69]

Yes!

[propertyexplorations]

If the dropbox logo is in the bottom right corner near the time (Windows) right click it, then when the pop up comes up click on your initials in the top right corner, a drop down box will open and click on preferences.  A new window will pop up for dropbox preferences, click on the sync tab.  There is a section that says "save hard drive space automatically" yes or no.  I had no checked, which is what you want, but then there is a drop down selection to the right that allows you to choose "available offline" or "online-only" choose available offline.  I had online-only selected and as soon as I switched it to available offline all the little boxes went away.

There maybe another way to get to dropbox preferences, above is how I found it.

[drac69]

Thanks. That was the problem. I do not know when it happened but it was set to available offline then switched to on line. My files are back now!

[Patroklus]

Thank you for posting.  This saved me a great deal of time. I was exceedingly frustrating to not being able to open the files.  I disabled the computer from one-drive and everything seems to be working OK now.

[mhuppertz]

I have one of these in the lower right corner of every file and I cannot open them or make this go away no matter how I set syncing. Any ideas?

[Walter]

Hey @mhuppertz - sorry to hear you're having issues with this.

This icon doesn't come from Dropbox, but OneDrive. I've merged your post into this discussion so that you can have a look for more information.

Let me know if you have any other questions.