Test audio Link issue

[Kapriyati]

My test audio file is showing some error can't be downloaded

[sharmila pun]

yes i tried different browsers but the problem remain same 

[Jay]

Hi @sharmila pun, is this a shared link from your account, or another user's shared link?

[sharmila pun]

Hey @Jay
Its a shared link from other user's account

[Megan]

Hi @sharmila pun, thanks for clarifying. 

It seems they might have moved, or even deleted the content in their Dropbox account. Can you double check with the end user, and let me know? 

[lwplem]

Exact same problem here.  Searching forum to see if anyone has been able to resolve.

[jennielynn1984]

I'm having the same problem also. 

[Rich]

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@jennielynn1984 wrote:

I'm having the same problem also. 

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Without providing details of the issue you're having, we won't know how to help you. We need to know if you're getting an error message, and if so, what it is, how you're sharing the file, is it yours or a link from someone else, etc.

[jennielynn1984]

I signed up for transcribehub and as part of the new user evaluation they sent me audio test files to download and transcribe. I clicked on the link and what comes up is a page with dog that says that didn't work for some reason. I have tried other browsers and in incognito mode. Also clearing my cache as requested in previous responses. Nothing has worked. I have emailed the site and also sent a file request to them. I had seen another if different post about this same issue

[Megan]

Hi @jennielynn1984, happy Friday! 

If you tried on different browsers, and platforms and the same thing happens everywhere, I'd guess it's an issue with the link, on the site's end. 

Have they disabled the link? Deleted or moved the file, by any chance?

Let me know if you have any updates. 

[jawadali]

i am having this issue while trying to download the transcription hub audio test file