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Re: Unable to Access Dropbox

Unable to Access Dropbox

grndvl1
Helpful | Level 6
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I can sign in and when I do I get this odd error page and I can do no more and I tried in both Chrome and Firefox and the same thing.  And I refresh and same page and now I can't log out or do anything

 

Dropbox.PNG

54 Replies 54

daveintennessee
New member | Level 2
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I'm getting the same result from three computers and Chrome and Safari

 

Redirects go to...

https://www.dropbox.com/h

 

Dropbox system status reads OK.

Screen Shot 2020-04-02 at 10.11.43 PM.pngScreen Shot 2020-04-02 at 10.11.26 PM.png

Rebeccaxoxo
New member | Level 2
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Same and or course they won’t answer as to what’s going on.

EllenE1
Explorer | Level 4
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Having the same problem. My firewall is not blocking dropbox though.

mrcourtneymitchell
New member | Level 2
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I have not accessed my dropbox in a while. I am receiving the "Oh Hello. Sorry for this little hiccup" error when I login. My password is correct and I do authenticate, but when the portal page loads I get the error described above. Could this be a plan or billing issue? i cant remember if I have a free or paid subscription. How do I contact a human? the chat bot was relatively useless 🙂

 

~Help! - Courtney

Falko21
New member | Level 2
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I'm receiving the following prompt when trying to access my account.  It occurs on every browser.  What's the deal?

 

"Picture of a beaver drinking out of a cup"

 

Oh hello. Sorry for this little hiccup.

 

Try refreshing.

kswissg
New member | Level 2
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I thought I was going crazy since the status read that the website was online with no problems.

tammypeak
New member | Level 2
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I can't sign in - says it is having a "hiccup"  Is th site down?

EllenE1
Explorer | Level 4
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Was Dropbox off for some reason?

ErinTH
Explorer | Level 3
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Same here cannot sign in at all

EllenE1
Explorer | Level 4
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They must be down for maintenance. But... Why don't they just say so? 

Need more support?