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John-Smith's avatar
John-Smith
Helpful | Level 5
2 years ago
Solved

What is the minimum supported version of Safari browser for Dropbox?

Device: iPhone 5s (iOS 12.4.8) When accessing dropbox.com using Safari, it shows "your current browser version is not supported". What is the minimum supported version of Safari browser for Dropbox...
  • Hannah's avatar
    Hannah
    2 years ago

    Hi there, John-Smith.

     

    Thanks for clarifying.

     

    Just wanted to jump in and let you know that we've checked back with our team and we can confirm that we no longer support Safari 12.

     

    We'll also update this information as soon as possible.

     

    Thank you.

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Sorry to jump in here, John-Smith. 

 

Are you using Safari on your computer, as well? If yes, can you test this there, and let me know if you see the exact same error?

John-Smith's avatar
John-Smith
Helpful | Level 5
2 years ago

Hi Nancy,

Sorry, I currently don't have a Mac with Safari 12 available for testing.
However, when testing with Chrome using a custom User-Agent: 

Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/12.0.0 Safari/605.1.15

to simulate Safari 12, the result is still not supported.

 

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