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blurry pdf viewed from browser

blurry pdf viewed from browser

Sitaifun
Helpful | Level 5

I've had a pdf file stored on dropbox for years; it was perfectly clear, but now when viewed in the browser it is blurry, so much so that the text is not readable. It is clear when downloaded; the problem only occurs when viewed on dropbox in the browser. I found a similar thread from about 3 years ago (https://www.dropboxforum.com/t5/Dropbox-files-folders/Some-of-my-pdf-files-appear-blurry-when-I-m-vi...) and it seems that no resolution has been found. Any chance of a way to fix this?

60 Replies 60

sdonell
Helpful | Level 6

I suggest you reference Ticket #  21162060. This was my ticket number when I submitted the complaint about the same issue. They acknowledged it was a problem and once it was escalated, it was resolved within two days. 

 

Steve

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