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scifi50's avatar
scifi50
New member | Level 2
3 years ago

downloading a large video file

I am trying to move an apple video file to my computer using drop box. The problem, is that it is large, 3.5 GB. I cannot open the file in my windows media player or upload it to my windows movie maker program for editing. Because the file is large, I cannot "save as" an mp4.  I am hoping to edit  and splice this for uploading to YouTube.  I'm not sure if I need an online video editor, that might work.

1 Reply

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey there scifi50, sorry to hear you're having issues with this.

     

    I'm not sure where Dropbox comes into play here, but could you send us a screenshot of any errors you might be getting so that we can have a look too?

     

    Thanks!

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