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Can people please reply with WHICH problem it fixed. There appears to be TWO issues...people who can't sync their desktop app and those that can't access the Dropbox.com website and get the ERR_CONNECTION_REFUSED message in both Chrome and IE/Edge. I never had an issue with syncing the app and installing the BETA did nada. If installing the BETA actual fixes a web browser issue, I'd like to know what your step by step procedure was.
Also, if you're reporting a problem also state whether its the APP or BROWSER.
For my browser error I've done everything short of a re-format/re-install to clear the issue...including uninstalling and re-installing the BETA. Are there any Registry Keys that need to be deleted to get a clean BETA install, if it indeed fixes the browser error?
Mike
Sorry to hear about this and thanks for joining the discussion here @Kristo34.
Does this persist on other browsers with no extensions or plugins running?
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Chrome, IE, Edge, firefox not working. The firewall is off. No antivirus programs.
Thanks for all your updates here peeps!
So that we can look into this further, we'd like to continue through our Support channel as some info we can't check on any account/device specific info here on the Community.
Please submit a ticket with our team via the options available to your plan on this page. You can then let us know the ticket number (eg. #1234567).
If you have any trouble with this, please let me know and I'd be happy to help with this from my side.
@coyotius, it seems that the thread your post was in was for a different connection issue via the desktop app, so I've just moved your post here.
Apologies for any confusion you may have experienced with that, but please try the above and I'll be here if you have any questions.
Keep me posted!
Daphne
Community Moderator @ Dropbox
dropbox.com/support
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Thanks @Daphne . I'll create a ticket.
With all the useless steps provided here, the one solution is to check your hosts file.
I had downloaded some *cough* software which auto edited my host file with a whole lotta entries pointing to 127.0.0.1 and although none of them were directly dropbox.com - there is some dependency that dropbox needs that was being blocked.
Nonetheless, check your host file and remove entries that seem weird until you the page loads. You're welcome.
It works, thank you! I just deleted the host file and it started working.
This actually worked!! Thanks so much, this has been driving me crazy considering the amount of "solutions" that have been put forward.
When I cleaned the hosts file dropbox is loading for me now. Looking at those entries this might be caused by uTorrent client or something to that extent.
Hi there!
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