We’re Still Here to Help (Even Over the Holidays!) - find out more here.
My referrals are ineligible. How come?
hello, i sent invitation to many friends but every time after they completing registration and instalation app on their comps i get same result - Ineligible. We not connected to same network, not using same computers, or something like that. I tried a lot of absolutly different people but every time same result. Can anyone help me pls? i have basic verison. They try to instal mobile and desktop app but nothing work. Friends with status waiting for instalation have mob app and if they get desktop status changed to Ineligible
Referral ineligible for no apparent reason
Dropbox Plan Basic Device Operating System/Browser (if using the web) Windows 11 Dropbox App Version (if using the app) 238.4.6075 Question or Issue I sent referral invitations to friends and colleagues, three of them registered and installed the app. I'm sure that at least two of them did it on computers where Dropbox had never been installed(the other is not sure) and with new email addresses, but I did not receive the 500 MB for any of the three, and the status of all of them is "ineligible". I read all the conditions for receiving the bonus and they have all been met, so I don't see why I wasn't given it.Ineligible referrals possibly due to sharing the same network. What can I do?
Dropbox Plan Free Device Panasonic Operating System/Browser (if using the web) Windows 11 Question or Issue A friend I referred to created a new Dropbox account and installed the Desktop app on a newly purchased laptop. But my referral was deemed ineligible. I suspect it is due to sharing the same WiFi network. We are both students using the department's WiFi. There were many similar cases before, and I brushed them off because I was too lazy to come here for support. But after so many ineligible friend referrals, I need to seek support here.
