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Can't access shared link. Getting an error that the link has been deleted.
I have been trying to open a dropbox link shared to me. This is a link that was sent by somebody to the person who sent it to me; they have just passed it on. They can access and use the files on the link, but I cannot. Originally I was sent a HTML file in which I can see the files and press the links to open the individual files, but then I get the following error: 'You don't have access. You can ask the person who shared the link to invite you directly.' I have now been passed on the exact link that was sent to the person who sent it to me, who again can open the files fine. I get the following error: 'This link has been deleted. The owner of this link has deleted or disabled this link. You cannot access it at this time.' I think is the more important error to consider as the html file may cause permission errors etc. I have tried everything on Safari, Firefox and Google Chrome and have logged into two different accounts and tried being logged out too. If I am not logged in, and I remove anything past 'rlkey' in the link, it tells me that I can sign up for free and that to keep the file secure it needs to confirm my identity, with the name of the folder included etc. I think possibly as well as being sent the link, the original person may have been added directly to the folder? However if I donât have access, why does the link tell me itâs been deleted when the other person can still access it right now. They have told me this is all they have been sent. This link is being emailed to many people every month as it is a work resource for a tour. Any help is much appreciated
Need help my public links got suspended due to excessive traffic.
Dropbox Plan basic Are you a Team Member or Admin? n/a Do you have access to the email linked to the account? yes Are there any devices connected to your Dropbox account? laptop My public got suspended due to excessive traffic. I'm unable to unban the account. It asked me to reach out to support. Please let me know what i need to do to unban the link. Thx.
Difficulty accessing shared files due to mandatory admin verification code.
Recently, access to shared files started requiring an extra verification code from the admin every single time. Before, opening the shared link from email was enough and things worked smoothly. Now it adds unnecessary delays, especially when the admin isnât immediately available, and it makes the process frustrating for less technical users. If thereâs a way to disable this requirement or simplify access again, Iâd really appreciate the guidance.
Is there a way to keep the same link for an updated file?
Hi all, I have a PDF presentation I constantly update, after I've shared the link with clients. But I want the same link to keep working for them. One workaround I sometimes use is sharing the containing folder (and updating the file inside) but many people find this confusing. Is there a way to keep the same link for an updated file? Thanks, FedericoTell Us How You Use Dropbox
No two people use Dropbox in exactly the same way. Some of you rely on it every day for work, others for school, creative projects, or keeping life organized - and we love that. Weâd love to hear how youâre using Dropbox today - is it something you use once in a while, is it part of your day to day, are there any features you canât live without? What workflows have you built that save time or reduce friction? And where do you see opportunities for us to do better? Your tips, ideas, and honest feedback really help us to make sure we can share useful tips, and they help other community members discover new ways to get more out of Dropbox too. Share your experience, favorite features, or suggestions in the comments below. Your voice truly helps shape the future of the Dropbox community đ The Dropbox Community TeamI can't add a team member to a folder, and having issues contacting Support in order to get help.
Hello Community Ive been with DROP BOX for over 15 years. Ive reached my limit and cannot stomach the owners of DB anymore. Fleecing small business is not admirable. Creating confusing menus to generate more revenue aimed at small business owners who cannot manage these complicated systems. I initially signed up for DB as a storage tool but realized you cannot rely on DB for storage as files are constantly lose however ive been able to use the the platform as collaborations tool. However the platform has become a cess pool of dishonest practices. I pay thousands of dollars per year you would think i could have access to support? You want me to explain to you all these error messages. The platform is purposely deceptive in order to upsell. These practices are making people like Drew Houston more money and are contributing to working class peoples misery. I have a small business im paying enterprise rates yet i dont have access to support (which i bought the add on). I cant add a team member to a folder says im not the owner but i am the owner i cannot contact support despite paying $3k per year. This platform is awful. Someone tell me a good alternative please for the love of GOD
