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Shared Files
230 TopicsPeople asked to create account when viewing my files
If I send a link to one of my folders and the person via the link is taken to the opening page, they find they are confronted with a banner asking them to creat an account. One can clic outside of the banner and it disappears and they have access to the files. But a few people found the banner intimidating and figured they had to create an account and abandoned their attempt to view the files. Is there a way to turn this marketing off?Solved125Views1like9CommentsI shared a folder with someone but they cannot access the contents
Device HP laptop Operating System/Browser (if using the web) (Windows 11) I just posted this but it's not showing up. I shared a parent folder with my VA for photos with 7 child folders inside it. She couldn't access that folder. So I shared one child folder with her and she can open that one, but doesn't see all the photos that I put into it. Both the parent folder and child folder show that they are "shared'. What's am I doing wrong? I can put screenshots if it would help. Thank you!Solved81Views0likes10CommentsDo we all need to upgrade to have access to the space when using a shared folder?
The board of my housing cooperative (which I am a member of) is currently using a Dropbox Basic plan for our documents. We're nearing the 2GB limit. I think one of us created an account using the cooperative e-mail and invited the members to the folder where we store the documents My question is, is it sufficient to upgrade the owner's account to Plus. Or do every user need to upgrade our plans to Plus? Reason why I'm asking is that all members now receive the warning that space is running out, even though the files are not in our accounts (just shared with us).25Views0likes1CommentMy files aren't being received by others.
I've been sending files for quite some time to different email addresses. Recently, my clients are not getting the shared files. It says in Dropbox that it's sent, even if I send it multiple times it says it's sent. I tried to send to myself as well and am not receiving the files, though I did receive a reminder email. I have deleted and reinstalled the app, etc. Samsung S21.Solved117Views0likes11CommentsMy files appear to be empty after editing
Hello, I'm on an ASUS Zenbook running Windows 11. I have a shared dropbox folder that constantly has files getting wiped/copied (when they get copied they are empty) showing up on the dropbox. It always shows me editing the file and its usually multiple at the exact same time. All the files have nothing in them and instead are blank. I know you can restore the file but its been happening for months and across multiple different shared folders and its honestly a headache to fix. Help appreciated, thanks in advance.110Views0likes7CommentsI keep getting a warning that my content may contain phishing.
Hello. Every time I attempt to add new people to a shared folder, it won’t let me and tells me the files might contain phishing content, and the link to view the files isn’t working either. I need this fixed ASAP. Thank you.28Views0likes1CommentView shared photos as a gallery
When I share a Dropbox link to a folder with photographs, the web link is not optimized for photo viewing on any platform (phone or desktop). The thumbnails are too small and compressed. And on a phone's web browser, users can swipe through individual photos, but it requires two separate taps, thereby quickly becoming cumbersome. I am suggesting the idea to have Dropbox photo folders appear as a dynamic, tiled gallery, much like on a dedicated iOS or Android app. Google Drive's photo gallery is a great example of how to implement such a feature on Dropbox.65Views0likes3Comments