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I'm paying for a Dropbox Plus subscription but my plan shows that I have a 2 GB account
So I would love to just get my work done but Dropbox has other ideas. No problem I’ll just call customer support and speak with a live agent and get this knocked out in 5 mins. Nope Dropbox hates their customers and can’t be bothered apparently. And because my account is saying I have the basic plan instead of the one I PAY for who knows maybe I could talk to someone if they had my account right. It says I have another account with this Apple account and therefore can’t upgrade to a better plan. Which would fix the problem because it’s saying I’m out of storage. It says I’ve used 20 G of 2g or something. Then it says I’m already on the upgraded plan and it’s paid up till June 30th. So I checked and it shows my devices only and shows it’s this apple account as the payee. Anyone have any ideas or experiences on this one? I’m so sorry to be so mad. I swear half my adult life is just being prevented from getting my work done by faceless companies that love my money but despise their customers. They just can’t be bothered. Add Dropbox to the list.
I have been paying for a subscription but my account got deleted due to inactivity
even though i had not actively used it in quite some time.... I now come to find out that if i haven't "logged in" , my account has been deleted ? ( that makes sense - let's delete an active paying customers account ?!?!? ) So now when i try to call support it says to log in and request a call back. However when i log in , it prompts me to set up a new Free account - WHICH DOESN'T PROVIDE THE CALL BACK FEATURE !?!?!?!...... You can imagine how frustrated i am and the fact that this company just keeps taking my money even though they deleted my account is infuriating. How can i get someone from DropBox to help me with my account ?