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Account Settings
638 TopicsHow do I sign in to my Dropbox account if I've made too many login attempts?
At first I thought that maybe I am entering wrong password so I did password reset as well but it doesn't help. I waited for hours but nothing is changing. I tried to uninstall and install app again but problem still persists.Solved181KViews13likes76CommentsDice captcha is an atrocity
The "add dice up to 14" captcha - five times in a row - with a time limit - grainy images - that resets if you get one single wrong answer is absolutely not a test of me "being human". It is a frustrating and ridiculous waste of time that is not disability friendly and simply impossible under some internet conditions. Personally, I already detest dropbox and only use it when forced to by external collaborators. Every time I am forced to use it there is some fresh hell you have invented to make the experience even worse. Doing fieldwork where I had patchy internet and a small screen this captcha was impossible for me. It delayed file sharing for about a week. Get rid of it. I can only imagine how impossible this must be for someone with dyslexia, and there doesn't seem to be any way to ask for an alternate test. Frankly I can't believe someone hasn't sued you for discrimination yet.6.1KViews10likes6CommentsHow to disable Dropbox almost full notification?
I would like to have the CHOICE to disable the "Dropbox Almost Full" notification. As a temporary solution, I have chose to not start Dropbox on system boot and close it, but I would like to know how can I disable this message with Dropbox open.Solved41KViews10likes32CommentsWhy was my account disabled?
Company account with email (like email Dropbox of me) has been disabled from Saturday, July 11, 2020. Dropbox hasn't emailed notification? This account is used for business. Please help me! [Moderator Edit: Removed personal information as per the Community's Guidelines]Solved21KViews7likes115CommentsSwitch login to use Google
When I created my Dropbox account, I did NOT use Google to create the account. Now I see a "Sign up with Google" option. If there is a way that I can use Google's single-sign-on feature and avoid one more login, I'd like to do that. How do I switch?15KViews6likes7CommentsMobile Authenticator not working
Using 2-step verification, I've recently tried switching from receiving texts to using the mobile authenticator. However, the latter is not working. I'm getting 'invalid' code when i try to input the code generated. How is this possible? Is there no other way to use 2-step authenticator without having to resort to texts?Solved59KViews6likes78Comments[Team admins] What’s New in the Admin Console Settings
We’ve made some big improvements to the Admin Console, and we want to hear what you think! Note: the Admin Console is available to team admins, not individual accounts. Managing your Dropbox team just got simpler, faster, and more intuitive. Whether you’re an experienced admin or just getting started, these updates are designed to help you work more efficiently and with greater confidence. What’s New in Admin Console Settings Take action and resolve issues fast: Quickly find what you need—settings, support articles, and team member information—all from a single search bar in the admin console. Simpler navigation: We’ve consolidated nearly 80 settings (previously scattered across 30+ pages) into a streamlined structure that’s easier to browse and understand. Global Settings lets you manage settings that apply across all Dropbox products (like Dropbox, Dash, Paper, Sign, and Replay) Dropbox Settings controls Dropbox-specific features (file sharing controls, storage limits, etc) Faster experience: Switching between settings no longer requires a full page reload. Everything loads smoothly within the redesigned Admin Console. Clearer design: Settings pages now follow our latest design standards, making it easier to see how different settings interact and to understand what changes will do. Why We Made These Changes to Admin Console We heard your feedback, and wanted to share what drove this redesign: To reduce frustration: The old Settings were spread thinly across many pages and were slow to navigate. The redesign makes finding and updating settings much simpler. To save you time: Faster loading, search integration, and direct access to key settings mean admins can spend less time clicking around and more time getting things done. To make setup smoother: Especially for new admins, the redesigned flow makes it easier to configure important team settings early on. To provide confidence: The new UI makes it clearer what you’re changing, when your changes are saved, and how different options work together. We’re continuing to improve the Admin Console experience and would love to hear what you think. Have thoughts, questions, or feedback? Share them in the comments below, and the team will be in touch.1.2KViews5likes0Comments