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Can people see a group's name when opening my shared link, and not my real name?
These are critical pre-sale questions. Dropbox Plan: Free, but buying Plus as soon as I have answers to my questions. Payment Method: Will be card. How did you upgrade?: Will be directly through the Dropbox website) Currently on free plan. Want to up upgrade to Plus for a month, then plan to switch to Yearly if this works the first month. (One place the site says there's a trial and then it doesn't. So this is how I have to do it.) Now on to my questions in order to purchase... This account to so people can see photos/documents and download. (It's sharing from our event but not with a free-for-all of people uploading photos.) I created a Folder with our event name and am sharing via Link to that Folder. There will be other folders inside that one. People will see that "main" folder and know they're in the right place. IF I use my name they will be confused. I'd like them to see the Folder Name and email address. But I expect you want a person's name when creating an account. Especially because I see so many people having account problems and there's no human being to help fix issues. So I NEED to know: How can I set my First & Last Name so that Dropbox honors my account and payment and knows I'm legitimate BUT viewers aren't confused? The other issue is that I do not want them to see my name and to be solicited upon arriving at the Link's destination? They see "[Name] shared this folder. Want to do more with it?" Log in/Sign Up." I only want them to see the folder I've set up. I am fine with them seeing a name at the top but not my first/last name. {I thought of putting our common group's name in first/last name but remember... I don't want payment problems.} Lastly, if I pay for 1 month and want to switch to yearly, when do I make that change? I don't want to do it too late. I don't want to do it at say 3 weeks and lose the 4th week. It's not clear when any cancellation takes effect or how far ahead of time it must be done. I don't want to lose everything during a gap or misunderstanding. Hoping for fact-based guidance.
Can't cancel my Dropbox Backup trial from Seagate
Dropbox Plan Seagate Dropbox Backup + Dropbox Basic Payment Method Linked my Card as a payment method How did you upgrade? Via DropBox website Question or Issue My Seagate comes with a 6 month free trial for Dropbox Backup plan, upon subscribing for this free trial.. I received an email saying: But I cannot find a way to remove this free trial, I no longer need to use it as I found out that I need to upgrade my Dropbox plan first in order to use it. I have no use of it since 2GB Basic Dropbox plan is not enough for me to backup my 2TB Seagate. I now want to cancel the subscription trial and delete my account. I am pretty good with technology, so I know how to cancel it but there is no option to do it in dropbox in my account. Nor am I able to delete my credit card details from the account. I have attached screenshots of the email received and my "plans" page. No option to remove this at all! Kindly assist me to: Cancel this trial. Remove my credit card from your billing system.
How do I downgrade my Dropbox Essentials plan to the Dropbox Plus plan?
My 3TB plan has expired, and all I really need is 1TB - even less. It looks like 2TB is the lowest option after the free basic offering. How do I downgrade to a lower subscription option, as their is no 'change plan' option available, only renew, or 'cancel plan'? Many thanks.
How can I update the payment info on my Dropbox account?
A few weeks ago, my credit card was hacked and cancelled. How do I update my Dropbox account to reflect the new card? I have a desktop computer running Windows 11, a laptop running Windows 10, and a Samsung S21 Galaxy smart phone, and my wife has a Windows 11 laptop. I believe we have a Family Plan but not sure.
