Our Community is in read-only mode until April 8th, learn more here. You can still search existing threads or get help via Dropbox Support, the Dropbox Help Center, or Learn.
Camera uploads
178 Topics
Changing the location of Camera upload folder
While uploading the pictures to Dropbox by default is uploading to Camera upload folder. How can I change the default location as I have 2 Iphone and would like to synchronize the pictures to Dropbox by enabling the camera upload option. If the pictures are going to be uploaded default in camera upload folder how can I differentiate the pictures from both Iphone. really appreciate if I can get some on this topic.Solved51KViews29likes31Comments
Photo backup on iPhone isn’t working - alternating between files
I am on the latest iOS and Dropbox for my iPhone 13. Dropbox 324.2 and iOS 16.4.1 I noticed that it was going forth between 5 and 4 photos left. There is plenty of room in dropbox. Nothing has been uploaded. I followed the instructions mentioned here https://www.dropboxforum.com/t5/Storage-Space/Photo-backup-on-iPhone-isn-t-working/td-p/515471 for clearing the cache and rebooting. Still have the same issue and it won't give it up. Problem also exists backing up via cellular. Problem also persists after full delete and reinstallation of Dropbox on iPhone.Solved28KViews10likes42CommentsHow to get started with Selective Sync
Welcome to the Dropbox Community forum! We're thrilled to have you on board, and we want to make sure you get the most out of your Dropbox experience right from the start. Today, we're going to talk about Selective Sync. What is Selective Sync? Well, selective sync is a feature in the Dropbox desktop app that allows you to remove specific Dropbox folders from your hard drive so you can save space on your computer. You can remove the Dropbox folders from your computer without deleting files; the folders you remove from your hard drive remain stored in your account on dropbox.com How to use selective sync Note: To use selective sync, you’ll need to have the Dropbox desktop app installed on your device. To choose which Dropbox folders to store on or remove from your computer’s hard drive: Open your Dropbox desktop app preferences. Click the Dropbox icon in your taskbar. Click your avatar (profile picture or initials) in the top-right corner. Click Preferences. Click the Sync tab. Under Selective Sync (Windows), click Modify or Select folders to sync to this Mac (Mac), click Modify. Check the folders you’d like saved on your hard drive. Uncheck the folders you’d like removed. Click Update. What is the difference between selective sync and online-only? Making your files and folders online-only also helps save hard drive space. These files and folders will still be visible from your computer, but are stored in your Dropbox account online. Based on how you use certain files and folders, they can automatically be set to online-only. That's it! Now you can save valuable space for things that matter most to you, and learn how other Dropbox features can improve your day too! So, what do you want to see from us? Let us know!10KViews7likes18Comments
Stop renaming my files! (on auto phone upload)
Video files ( possibly photos too ) get renamed on automatic upload from the phone to Dropbox. There must be a really good reason for Dropbox to rename files and I'd like to hear it. It's very annoying because the file names are perfectly fine the way they are and so I can keep track easier for missing files, innterrupted transfers, moved files and so on. It's a mess with video files especially becuase: - Phone writes the video file with date time at the start of the video ( that's what it should be ) - Drobox renames the file with date time when the file was closed ( finished recording ). So, can we please not mess with my video files names ? Thanks ! video, file, rename, date, time, metadata, offset, unnecessary5.3KViews7likes5CommentsTell Us How You Use Dropbox
No two people use Dropbox in exactly the same way. Some of you rely on it every day for work, others for school, creative projects, or keeping life organized - and we love that. We’d love to hear how you’re using Dropbox today - is it something you use once in a while, is it part of your day to day, are there any features you can’t live without? What workflows have you built that save time or reduce friction? And where do you see opportunities for us to do better? Your tips, ideas, and honest feedback really help us to make sure we can share useful tips, and they help other community members discover new ways to get more out of Dropbox too. Share your experience, favorite features, or suggestions in the comments below. Your voice truly helps shape the future of the Dropbox community 😁 The Dropbox Community Team3.9KViews4likes14Comments
"Camera Uploads is disabled by your admin" error on iOS
So... i think there is something wrong with my dropbox ios app. It worked fine until about 2 hours ago. I have alread logged out, install/uninstall, power cycle the phone, everything level 1 helpdesk has been done. Yes, i have space, the account is working fine from the notebook. For example the screenshot upload from windows is fine. Both dropbox app and ios are the latest version. I'm not part of a team, never have been.Solved890Views4likes16Comments
Why does DropBox rename photos based on modification date rather than creation date?
Previously, DropBox renamed camera uploads based on the photos creation date (EXIF: Date/Time Original). This makes sense because you want the photos to be name-sorted based on when they were taken. Now DropBox renames camera uploads based on the modification date (EXIT: File/Modification Date/Time). This makes no sense because the files are now out of chronological order when sorted by name.6.5KViews4likes26Comments
Issues with Camera Upload
I’ve been having issues with my Camera Upload feature in my IOS Dropbox App. Usually when I open the app on my iPhone X, Dropbox will start locating the photos that it hasn’t uploaded yet and start uploading them. Now, it just reads “Starting camera uploads….Looking for photos” but nothing ever happens. I’ve tried closing/re-opening the app, deleting the app/re-installing, updating my IOS, deleting other photo cloud apps (Google Photos), and even upgrading to Dropbox Plus. None of these attempts have help solve my problem. Does anyone have any advice?8KViews4likes45Comments
Two-Way Sync Option for "Camera Uploads" Folder
Please release a "Two-Way Sync" toggle option for the "Camera Uploads" folder. This "Camera Uploads" folder would actually be a valuable feature if this option were enabled. Currently, the folder is a one-way sync, which simply creates more work for us users - if we use the feature as is, we have to clean out photos twice - once on our phone and once in the "Camera Uploads" folder. For that reason, I simply have the feature turned off as I am sure many others do as well. Ideally, with this folder having 2-way sync capability, it could be used as a "holding place" for phone photos until the user is able to organize the pictures/videos into proper folders elsewhere on Dropbox. This way, if the phone is lost or stolen, those pictures are securely saved to Dropbox AND it is a perfect mirror of what was actually on the phone. PLEASE FIX THIS. 🙂2KViews3likes6Comments
