Your workflow is unique đšâđ» - tell us how you use Dropbox here.
My Backup online shows as 0 bytes. What is happening?
Hi I was able to download the Dropbox App for my surface pro and setup the backup. After successfully backing up, the dropbox online says my "Desktop" "Documents" & "Downloads" backed up but there are 0 bytes in each folder. I only wanted to back up these three folders. Can someone please help me? Thank you, Emily
System restore on Windows not working due to an error referring to a Dropbox folder
I need to restore my system due to a problem with my Windows/Fonts folder. However, whenever I try to run System Restore, after about 20 minutes Windows restarts with the following error message: https://www.dropbox.com/scl/fi/8cs9ufypm9f2ntom1jvin/temp-1.png?rlkey=ny26ffpl7ssueq13h1lh67duz&st=wzq01mjv&dl=0 (I tried posting the above url as a link but I got a message saying that the link contained invalid html! But I didn't write any html, I just used the Insert Link button. Why doesn't the Insert Link button create links that can be posted?) As the error message was referring to a Dropbox folder, and I don't need Dropbox to be restored, I need my Fonts folder to be restored, I tried uninstalling the Dropbox desktop app for Windows and running System Restore again - but I got the same error message. I then tried deleting the Dropbox folder from my hard drive, and running System Restore again - but I still got the same error message. So how can I restore my syste? I have a hunch that the problem might be somehow related to the fact that I upgraded Dropbox for Windows at the time of the last automatic restore point. But how can I get round it? It is extremely serious if the Dropbox upgrade has somehow made it impossible to run System Restore. How can I fix this? Dave
Cannot sync due to permissions on macOS Sonoma
Device Mac Mini M2Operating System/Browser (if using the web) MacOS Sonoma 14.3.1 Dropbox App Version (if using the app) 242.4.5815 Syncing Status Files are unable to Sync Question or Issue Files won't sync on Mac OS. I have tried this on windows PC on the same network, and it works fine. I think this is a MacOS Bug with multiple versions of MacOS and dropbox that needs to be fixed. As you can see, has full disk access and no firewall issues, but won't sync. I have tried to "fix Hardlinks, etc". Fixing hardlinks only resolves it temporarily - when more files arrive in the folder, the issue persists. My dropbox storage is not full, neither is my computer. I have seen other troubleshooting steps to move images out then back in, but that is not a solution to me. Quitting, then relaunching does not solve. Dropbox Folder location: /Users/andrewwevers/Library/CloudStorage/Dropbox I have tried a reinstall as well. I have done this https://www.dropboxforum.com/discussions/101001014/syncing-problem-on-sonoma-14-1/733803 and this https://www.dropboxforum.com/discussions/101001014/my-desktop-app-is-stuck-at-syncing-and-i-need-help-with-the-buttons-to-fix-hardl/405492#M34944
Cannot search for images that contain text after desktop app update on macOS Sequoia
Application Affected (Dropbox , finder) Device MAcbook M1 sequoia Operating System/Browser (if using the web) sequoia Dropbox App Version (if using the app) 243.3.6895 Question or Issue Hi everyone,Iâm having an issue with Dropbox and I hope someone can help. I canât search for images that contain text anymore. For example, in Finder on my Mac, inside my Dropbox folders, Iâm no longer able to find images based on the text inside them. This used to work perfectly when Dropbox was in its original location. After restarting my Mac, Dropbox was moved to the Library folder without my permission. I thought, âOkay, I donât really care where itâs located,â but since then Iâve only had problems. Honestly, this is very disappointing. How can I fix this?Trying to delete files, not working. I refuse to just buy more storage space.
I am trying to make space in my dropbox on my HP computer, since I am getting a warning about starting to delete files unless I buy more storage space. I absolutely do not want to buy more space! It is a good time to delete some unnecessary files. So now I am permanently deleting all my deleted files, one by one. At some point it does not allow me to delete any more of them. I get no message to explain why, it just does not function. I am pretty sure it just tries to force me to buy more space. Any thoughts on this? Or, do you guys know of any other cloud services that actually allow you to manage your own data?
How to sync to an external Thunderbolt 3 SSD Drive on Mac?
Device Mac Studio M1 Max Operating System/Browser (if using the web) macOS Tahoe 26.2 Dropbox App Version (if using the app) (240.4.8609) Dropbox Plan (Plus) Question or Issue I have purchased a 2TB Thunderbolt 3 SSD to use as an external drive for Dropbox as I am running out of space on my 1TB drive in the Mac Studio. For the life of me, I cannot figure out a way in Preferences to point it to the external TB3 SSD drive. It says I am using Dropbox on File Provider and I cannot see the option that will allow me to point it to the external drive. I had previously done so in the past with no problems, till the update to macOS Tahoe when suddenly the link to the external USB-C drive was severed. It worked for a while as I have sufficient space on my 1TB and I did selective sync. Now, I am running out of storage space, I appreciate guidance.I seem to have two Dropbox folders after updating to File Provider
Yesterday the desktop app was saying that my files were up to date, but they weren't. My Dropbox folder had sync icons, but if I right-clicked on one I got a message that "Your device couldn't connect to the server. There may be a problem with the server or network." Conversation with bot about this: #26110456 Today the app is syncing, but my Dropbox folder has no sync icons. I have tried reinstalling the app and restarting the Mac. I recently tried updating to File Provider, but it screwed things up and I went back to legacy. My other Mac, on the same network, has no problem. That one is using File Provider. This one is a 2020 iMac, Sequoia 15.7.4, Dropbox v.242.4.5815 Sorry about the formatting, I don't know how to correct it.
How safe is it to move my Dropbox folder to an external HDD drive?
Hi everyone, I am a video editor working with large RAW footage files through Dropbox and I'm trying to optimize my storage setup after adding a new drive. My setup is a newly purchased 10TB External HDD and a 2TB external SSD. The Dropbox folder is currently on the SSD because when I frist set everything up, the SSD was my only external drive. Now that I have the 10 TB drive, I am considering moving the main Dropbox folder there to free up space on the SSD. My proposed workflow is to move the dropbox folder to the 10TB HDD and let all synced files live there. When starting a project, I would manually copy the specific folder from the HDD to the SSD and edit directly from the SSD for performance. After finishing, I would move everything back to the HDD inside the dropbox folder for syncing. My questions are: Will it work? Is this a stable and safe setup long term? Are there risks if the external HDD disconnects while Dropbox is running? Does anyone here use a similar HDD and SSD setup for video editing? I am trying to balance performance and storage efficiency without creating sync conflicts or data loss risk. I appreciate any advice from people who have experience managing large media files with Dropbox. Thanks.
Syncing does not proceed on my fast W10 PC
I have DB 241.4.4853 on Win10 PC. Dropbox keeps Uploading 203,163 files and downloading 5 files, but no progress for days. I do not see any updated DB content on my laptop (my other computer, W11) Dropbox folders. I have very fast PC and light fiber connection 500 MB up and down. What may be the problem and solution? I have >700 MB on Dropbox, ca. 130 locally on my PC.
